
FAQs
Wondering what to expect when you commission me?
Check out my elaboration on the creative process.
You have another question? Or a query about your order?
Please have a look at the most frequently asked questions
(FAQs) below to find quick answers regarding pricing,
shipping, returns, policies and so on.
Can't find your answer? Reach out directly:

Frequently asked questions
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Is this original art or a print? Every piece starts as an original physical artwork in my studio—hand-drawn with ink, watercolor, or mixed media. What you are purchasing is a museum-quality fine art reproduction. This allows me to share my work with collectors worldwide while ensuring each print is a perfect, archival-grade representation of the original strokes and textures.
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How is the print quality? I take quality very seriously. All illustrations are printed on 200 g/m² / 80 lb premium matte paper. This acid-free, archival paper ensures that the deep blacks of my ink and the vibrant colors of my mixed-media birds won’t fade over time. The matte finish prevents glare, making the fine details of my patterns visible from any angle.
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Where is my order produced and shipped from? To reduce my carbon footprint and ensure faster delivery, I work with global printing partners (Gelato/Printful). Your order is printed locally in one of over 30 countries—whichever is closest to you. This minimizes shipping distances and avoids unnecessary customs delays for most international orders.
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How are the prints packaged? To ensure your art arrives in pristine condition, all prints are shipped in extra-thick, protective cardboard packaging or reinforced tubes. I aim to keep packaging as sustainable and plastic-free as possible.
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Can I order a custom size or commission? I love working on unique projects! If you need a specific size not listed in the shop, or if you are interested in a custom portrait or pattern design, please reach out via the [Contact Form]. I’d love to hear your ideas.
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How long does shipping take? Since each item is printed specifically for you (on-demand), please allow 2–4 business days for production. Shipping typically takes another 3–7 business days depending on your location. You will receive a tracking link as soon as your art is on its way.
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